That Never
Sleeps
Your Customer
Experience
with Intelligent
Support
the Future of
Customer Care
BUSINESS SOLUTIONS FOR SME
VIRTUAL ASSISTANT + AI DRIVEN TECHNOLOGY
About
ABOUT US
Gateway MGT Solutions Corp. is a dynamic and forward-thinking outsourcing company based in West Covina, California with operations in the Philippines. Specializing in providing high-quality Call Center and BPO (Business Process Outsourcing) services, we offer a comprehensive range of solutions to businesses across various industries. Our services include Customer Service, Telecommunications Support, Technical Support, Virtual Staffing, and Appointment Setting for sectors such as Solar Energy and Healthcare. With nearly a decade of proven expertise in the outsourcing industry, we have built a reputation for delivering exceptional customer experiences, optimized operational efficiency, and cost-effective solutions to clients worldwide. Our core values, particularly integrity, guide every aspect of our operations and customer interactions, ensuring that we deliver on our commitments with transparency, professionalism, and ethical business practices
PRODUCTS AND SERVICES
At Gateway MGT Solutions, we specialize in delivering high-quality Virtual Assistant (VA) and Voice AI solutions tailored to meet the unique needs of your business. Whether you need a dedicated Virtual Assistant from the Philippines or the United States, our team is ready to support you with exceptional service, backed by cutting-edge technology.
Our Services Include:
Virtual Assistants
Our skilled VAs are trained to handle a wide range of tasks, ensuring that your business runs smoothly. With experts from the Philippines and the USA, we offer flexibility and efficiency across various industries.
Call Center Outsourcing
Whether you need work-from-home solutions or onsite support, our call center outsourcing services are designed to meet your requirements. We ensure top-notch customer service, handling your calls with professionalism and care.
Telemarketing
Drive sales and build customer relationships with our professional telemarketing services. Our agents are trained to engage potential clients, generate leads, and convert opportunities into lasting partnerships.
Back Office Support
Focus on growing your business while we manage your essential administrative tasks. Our back-office services include bookkeeping, lead generation, appointment setting, and accounting. We’re here to help streamline your operations and keep everything running seamlessly.
Customer Service
Provide your customers with exceptional support, whether through phone, email, or live chat. Our team is committed to delivering personalized customer care, resolving issues quickly, and ensuring satisfaction.
Why Choose Us?
- Experienced Professionals: Our VAs and agents bring years of experience, ensuring that your business needs are met with precision and care.
- Cost-Effective Solutions: We offer flexible pricing options to help you maximize your budget while receiving quality service.
- Tailored Services: We customize our solutions to meet the specific demands of your business, ensuring optimal results.
- Global Expertise: With teams from the Philippines and the United States, we offer a global perspective and diverse skill sets.
Let us handle the tasks that take up your time, so you can focus on what matters most — growing your business. Get in touch with us today to learn more about how our Virtual Assistants and Voice AI solutions can support your success!
WE ARE HIRING US AGENTS
Join Our Winning Team – Now Hiring U.S. Agents for Our Healthcare Account!
Are you ready to take your career to the next level? At Gateway MGT Solutions, we are continuously expanding and looking to hire highly skilled call center agents to join our team, especially for our growing healthcare account.
We’re looking for dedicated professionals who are passionate about providing top-tier service and support in the healthcare industry. If you have experience in customer service, telemedicine, or healthcare support, we want to hear from you!
Why Join Us?
- Competitive Pay: We offer attractive compensation packages and benefits to ensure your hard work is rewarded.
- Career Growth: Be a part of a team that values your growth and development, with ample opportunities to advance your career.
- Supportive Environment: Join a collaborative team that encourages success, where you’ll have the resources and training you need to excel.
If you’re a motivated and experienced call center agent, now is the perfect time to apply. Send us your contact information and resume, and let’s get started on your journey to success!
Apply Now and Be Part of Our Winning Team!
What are you waiting for? Apply today and take the first step toward a rewarding career with Gateway MGT Solutions.
VIRTUAL ASSISTANT
Focus on Growing Your Business, Let Us Handle the Rest!
At Gateway MGT Solutions, we specialize in providing high-quality, reliable Virtual Assistant services to help you streamline your back office operations. Our team of highly trained and qualified VAs are ready to take on the tasks that keep you from focusing on what truly matters: growing your business.
What We Offer:
- Lead Generation: Our VAs will help you generate quality leads, ensuring you have a steady stream of potential customers to convert.
- Emails & SMS Messaging: Whether it’s responding to inquiries, sending out marketing campaigns, or nurturing your customer relationships, our team will handle your email and SMS communication efficiently.
- Bookkeeping: Keep your financials in order with the help of our experienced bookkeepers, so you can stay on top of your cash flow without the stress.
- Appointment Setting: Our VAs will keep your calendar organized, scheduling appointments and meetings with ease, so you never miss an important event.
- Customer Follow-Ups: We understand the importance of maintaining strong relationships with your clients. Our VAs are skilled in keeping up with your customers, following up on leads, and ensuring their needs are always met.
Why Choose Us?
- Highly Trained Staff: Our Virtual Assistants are carefully selected for their expertise and experience, ensuring that they are fully equipped to handle the tasks you need help with.
- Strong Communication Skills: Effective communication is key to successful business operations, and our VAs excel in this area. You can trust them to engage with your clients, customers, and team members in a professional and timely manner.
- Tailored Solutions: We understand that every business is unique. That’s why we work closely with you to customize our services to meet your specific needs and goals.
How We Help You Grow:
By taking over the repetitive and time-consuming tasks that consume your valuable time, we free you up to focus on the strategic aspects of your business. Whether you’re a startup or an established company, our Virtual Assistants provide the support you need to scale your business without the added overhead.
Get Started Today
Ready to offload your back office tasks and focus on what truly matters? Contact us now to discuss how our Virtual Assistants can help take your business to the next level. Let us handle the details, so you can focus on the big picture!
Transform Your Business with Voice AI & Chat Solutions
24/7 Customer Service at Your Fingertips – Always Accurate, Always Available
In today’s fast-paced world, businesses need to be available around the clock to engage with customers and resolve their inquiries. [Your Business Name] offers cutting-edge Voice AI and Chat solutions designed to provide seamless, 24/7 customer support, ensuring your business never misses an opportunity to connect.
Revolutionize Your Customer Support with AI Technology
Our Voice AI and Chat solutions bring your customer service to the next level, combining advanced artificial intelligence with human-like interactions that are accurate, reliable, and efficient.
Why Choose Our AI Solutions?
- 24/7 Availability: Your business never sleeps, and neither do we. Our Voice AI and Chat solutions ensure your customers can reach out at any time, day or night, to get the help they need, no matter the hour.
- Accuracy & Efficiency: Powered by advanced AI technology, our solutions provide fast and precise responses to customer queries. Whether it’s answering FAQs, processing orders, or troubleshooting common issues, your customers will receive accurate information every time.
- Seamless Integration: Our AI-driven solutions integrate smoothly with your existing communication platforms, allowing your business to enhance its customer service without disrupting current workflows.
- Human-Like Interactions: Our Voice AI and Chat systems are designed to simulate natural conversation, making interactions feel personable and engaging, creating a positive customer experience every time.
- Cost-Effective Support: By automating routine inquiries, your business can reduce operational costs while ensuring customers always have access to the support they need. Focus your human resources on more complex tasks, while the AI handles the rest.
Key Features of Our Voice AI & Chat Solutions:
- Voice Recognition & Natural Language Processing (NLP): The Voice AI understands and interprets your customers’ speech, delivering a smooth and intuitive conversational experience.
- Real-Time Chat Support: Our AI-powered chatbots can manage live chats on your website or messaging platforms, handling multiple conversations simultaneously with lightning-fast responses.
- Omnichannel Communication: Whether it’s voice calls, live chats, SMS, or social media, our solutions are adaptable across a variety of platforms to ensure your customers can reach you however they prefer.
- Customer Personalization: AI adapts to your customer’s preferences and past interactions, allowing for personalized and contextually relevant responses that build stronger connections.
AI SOLUTIONS
How Our AI Solutions Will Benefit Your Business:
- Enhance Customer Satisfaction: By offering round-the-clock support, your customers will always have their questions answered and concerns addressed, improving satisfaction and loyalty.
- Scale Your Operations: As your business grows, our AI solutions can scale with you, handling an increasing volume of customer inquiries without compromising on quality or accuracy.
- Increase Productivity: Free up your human agents from routine tasks, allowing them to focus on more complex issues that require a personal touch, while AI takes care of the simple, repetitive interactions.
- Boost Sales and Engagement: Our AI systems can proactively engage customers, suggest products, and promote offers, driving sales and increasing customer retention.
Get Started with AI-Powered Customer Service
Take the leap into the future of customer service with [Your Business Name]’s Voice AI and Chat solutions. We’ll help you create an efficient, scalable, and always-on support system that will transform the way you interact with your customers. Let us power your customer service, so you can focus on growing your business.
Contact us today to explore how our AI solutions can take your customer experience to the next level!
Why Should You
Try Gateway MGT Solutions Hybrid Setup?
We’ll give you 3 very good reasons…
24/7 Service, Zero Downtime
Never worry about missing a customer query. Our hybrid solution ensures your business is always operational, delivering round-the-clock support that builds trust and satisfaction.
Instant Resolution, Human Touch
Experience the efficiency of AI with the compassion of human agents. Our system seamlessly integrates automated intelligence with personalized care for quicker, more effective customer interactions.
Scale Your Business with Confidence
Our adaptable solutions grow with your business, reducing overhead costs and maximizing operational efficiency. Invest in a support system that scales as you do.
our advanced AI and skilled human agents
Strategic. Personal. Insightful
Integrate seamlessly in just a few steps—no disruption, no delay. Deploy our fast, customizable AI agents instantly for enhanced support and streamlined operations from day one.
Our Story
Gateway MGT Solutions bridges cutting-edge AI technology with the unparalleled talent of the Philippines. Registered in the US and powered by a team of 150+ experts, we help SMEs worldwide streamline operations, reduce costs, and grow sustainably.
We want to democratize enterprise-grade AI and outsourcing solutions for businesses of all sizes.
Our Impact!
See the Gateway MGT Difference
Experience transformative results with our cutting-edge solutions. Our clients enjoy 87% faster response times, 50% cost savings compared to in-house teams, and a 3x ROI on digital campaigns—empowering your business with efficiency and growth.
WE ARE HIRING US BASED AGENTS FOR OUR HEALTHCARE ACCOUNT
More Speed
87% Faster Response Times for clients using our AI call centers.
More Savings
More Profit
3x ROI on SEO and social media campaigns.
PRODUCTS AND SERVICES
Call center solutions US and PH
AI Voice and Chat
Virtual Assistant
Telemarketing
CRM
See What Our CLients Have to Say About Gateway MGT Solutions
Get The Most
Out Of Our AI & Human Agents
Our in-depth resources will provide you with knowledge and instant solutions.
What is Gateway Mgt. Solutions?
We are a leading provider of 24/7 hybrid customer support that combines advanced AI with skilled human agents to deliver seamless, round-the-clock service for SMEs across various industries.
How does your hybrid support model work?
Our system leverages fast, customizable AI agents to handle routine inquiries immediately, while our expert human agents step in for complex issues—ensuring every customer interaction is timely and personalized.
How quickly can I integrate your solution with my existing systems?
Our integration process is designed to be simple and seamless. In just a few intuitive steps, your systems are connected and our AI agents are ready for immediate deployment—minimizing disruption and maximizing efficiency from day one.
Which industries do you serve?
We proudly serve a wide range of industries, including healthcare, real estate investment, renovation, medical equipment, pest control, auto repair & maintenance, dealerships, direct selling, and more.
How do you ensure data security and compliance?
Data security is our top priority. Our platform utilizes advanced encryption protocols and adheres to industry best practices, ensuring that all customer information remains secure and compliant with relevant regulations.
What are the cost benefits of using Gateway Mgt. Solutions?
Our clients typically enjoy up to 50% cost savings compared to hiring in-house teams, along with improved efficiency that translates into faster response times and a significant boost in ROI.
Can I customize the support services to fit my business needs?
Absolutely. Our AI agents and support systems are highly customizable, allowing you to tailor our services to meet your specific customer service requirements and operational goals.
What kind of support is available during and after integration?
We provide dedicated assistance throughout the integration process and offer ongoing support to ensure smooth operations. Our team is always available to address any questions or issues you might encounter.
How does your service improve customer satisfaction?
By delivering prompt, accurate, and personalized responses through our hybrid model, we help enhance the overall customer experience—leading to higher satisfaction, loyalty, and ultimately, business growth.
How can I get started?
Getting started is easy! Simply contact us through our website to schedule a consultation, and our team will guide you through the process to quickly deploy a solution that drives results for your business.
Join 9+ million building
unique content with
AI and Human Agents
The #1 AI and Human Agents
Contact Us
- +1 831 346 1715
- info@gatewaymgtsolutions.com
- W. Covina CA, USA